Check if Last.fm is down

If last.fm itself won't load or shows errors, the problem is on Last.fm's side: wait it out, there's nothing to fix on yours. Don't go by status.last.fm, which hasn't been updated since 2014.

Fix Spotify scrobbling

Spotify scrobbles through a direct account link that covers its desktop and mobile apps, web player and Spotify Connect devices (Last.fm: Track My Music). When it stops, refresh that link:

  1. On last.fm, open Settings, then Applications.
  2. Disconnect Spotify, then click Connect and approve the link again.
  3. Make sure you're playing on the same Spotify account you just connected.

Never linked the two? Follow our guide on how to connect Last.fm to Spotify.

Fix a scrobbler app or extension

Apple Music, YouTube Music and desktop players scrobble through a separate app or browser extension. Check that it:

On iPhone, the Last.fm app can scan and submit your Apple Music plays manually (Last.fm). See how to connect Last.fm to Apple Music, or switch to one of the best Last.fm scrobblers if yours keeps dropping out.

Why one play didn't scrobble

Plays Last.fm won't count
What happenedResult
Track is 30 seconds or shorterNever scrobbles
Skipped before half the track (or 4 minutes)Not counted
Offline play sent more than two weeks laterDiscarded
Account hit Last.fm's daily scrobble limitExtra plays ignored
Played on a different accountLands on that profile instead

Sources: Last.fm scrobbling rules, track.scrobble ignore codes, Last.fm FAQ.

Confirm it's working

Play one track past the halfway mark, wait a minute and refresh your profile. If a reconnect logged a play twice, delete the extra scrobble.

Scrobbles flowing again? The Last.fm stats viewer shows any username's top artists, tracks and albums by time range.